Having access to this local hangar is already bearing fruit and just recently this new option enabled us to deliver urgently required, short-term customer support, which would normally have taken months before a service slot would have been available. The task we had to complete was a double engine change on a Bombardier Global business jet, and what usually would have taken more than 10 days was completed in just 4 ½ days. These efficiency improvement results from having full control of the operations, having all the required equipment prepared and ready.
Prior to that, a Gulfstream G650 dropped in for a day to exchange a lease inlet. The customer landed at 08:00 in the morning and left the hangar already at 17:00 in the afternoon. It goes without saying that they were very extremely satisfied, as without access to the new facility this swap would have been a huge hassle.
A couple of days later, a Gulfstream G550 arrived for another unscheduled removal, which also required a single engine change. The Director of Maintenance (DOM) stated “that it was going to be weeks at any other facility before his engine could have been removed.”