Our Stakeholders

Our stakeholders

Focused on meeting their needs.

Our primary stakeholders include our people, governing bodies, investors, customers, partners, suppliers and the community. Maintaining healthy connections is critical to attaining our aims and upholding sustainability standards. We are a high performing, competitive, resilient and growing Rolls-Royce which ultimately benefits all stakeholders.

A trusted partner

The quality of our customer relationships is based on mutual trust, as well as our engineering expertise.

A trusted partner

The quality of our customer relationships is based on mutual trust, as well as our engineering expertise.

Our deep design knowledge and in-service experience ensures that we are best placed to help our customers to optimise product performance and availability. Our service agreements drive reliability improvements to reduce the frequency of maintenance intervals.

We are also committed to supporting our customer’s development through training and partnerships. Through our global network of customer training centres, we deliver training solutions designed to help our customers to operate their Rolls-Royce products effectively, efficiently and safely.

Our global supply chain

A vital contribution to our performance.

We spend over £7bn annually with our suppliers. We invest significant resources to ensure our complex global supply chain is resilient and efficient. We encourage our suppliers to work openly and collaboratively with us to continue improve our operational performance.

Global Supplier Code of Conduct  

Sets out the behaviours, practices and standards we expect.

Global Supplier Code of Conduct

We expect our suppliers to be ethical, responsible and to fully comply with all applicable laws and regulations.

  • Our Global Supplier Code of Conduct is the foundation of our approach to managing and engaging with suppliers.
  • All suppliers are expected to adhere to the principles set out in our Global Code of Conduct.
  • We recognisze the importance of paying suppliers on time for the goods and services they provide.
  • As part of this commitment, we have produced guidance materials for suppliers to help ensure they are paid on time.

Our Global Supplier Code of Conduct sets out the behaviours, practices and standards we expect to see demonstrated and complied with, all of which are based on our own Rolls-Royce Global Code of Conduct, policies and standards.

Compliance with our Global Supplier Code of Conduct is mandated through our General Conditions of Purchase. All suppliers are contractually committed to adhere to this Supplier Code, or an agreed alternative. In the event that a supplier wishes to adhere to their own Code of Conduct we will review and ensure alignment between our Supplier Code and the supplier’s proposed alternative.

We prioritise suppliers for compliance assessment and monitoring in accordance with their risk profile. We take into account the nature of the relationship between Rolls-Royce and the supplier, the supplier’s geographical location, and the goods or service they provide.

All our purchasing and supplier-facing employees are required to undertake training on the role and significance of our Global Supplier Code of Conduct.

At Rolls-Royce we have a zero tolerance approach to improper business conduct of any sort. It is our intent to work only with suppliers and external partners who share this principle. Our Global Supplier Code of Conduct helps ensure that our suppliers are clear about what is expected.

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Supplier selection  

Identifying globally capable suppliers in a fair and transparent way.

Supplier selection

Our selection policies identify globally capable suppliers in a fair, open and transparent way.

We seek to foster both competitive and collaborative relationships throughout our global supply chain.

Supplier approvals are carried out in full accordance with the relevant regulatory authorities.

Our global sourcing process assesses potential new supplier’s ability to deliver to Rolls-Royce standards. This includes an assessment of the supplier’s manufacturing capability, financial stability, and ability to deliver on time and for the right price. We also review and consider potential new suppliers’ ability to adhere to our Global Supplier Code of Conduct, prior to entering contractual negotiations.

In addition, all new and existing suppliers, as well as customers, joint venture partners and other third-parties, are subject to screening assessments through the Dow Jones Risk and Compliance Platform on sanctions, watch-lists and adverse media reports.

Continuity of supply  

Ensuring our global supply is robust and resilient.

Continuity of supply

We are heavily reliant on the ability of our supply chain to deliver to Rolls-Royce standards and without disruption or delay.

We recognise that disruption to our internal or external supply chain is a principal risk. We invest significant time and resource in identifying and mitigating potential points of weakness in our external supply chain.

We require all strategic suppliers to share business continuity plans with us. This helps us to understand and mitigate potential business continuity risks associated with geographical location, facilities and people.

Rolls-Royce has taken a leading role in the establishment of the Aerospace Engine Supplier Quality Committee and International Aerospace Environmental Group, both aimed at agreeing sets of common industry-wide standards. This helps to remove variability and waste from supplier processes.

We work with our suppliers to address risks associated with material stewardship and sourcing.

We recognise the importance of paying suppliers on time for the goods and services they deliver. This is part of our commitment to supporting our suppliers and maintaining a resilient supply chain. We monitor on time payment metrics across the Group.

Support and development  

Procurement practices that mutually benefit us and our suppliers.

Support and development

We work in partnership with our key suppliers to improve our procurement practices and support the capacity development of our external supply chain.

We are consistently striving to improve the sustainability of our procurement practices and to support our supply chain. Our Global Supplier Code of Conduct helps our suppliers to understand and manage their risks.

We also encourage strategic suppliers to seek certification to international environmental standard ISO14001 to help them to mitigate their environmental impacts and associated costs. Suppliers are also involved in our Revert programme of metal recycling.

We are working with our suppliers to help them to meeting their obligations under the REACH (Registration, Evaluation and Authorisation of Chemicals) regulations with a focus on the managed reduction and phase out of the use of targeted substances that are hazardous to health and dangerous to the environment. Through our active participation in the IAEG we are also helping to introduce new standards to facilitate efficient data sharing, focused on hazardous substances, across the aerospace supply chain.

We recognise the role we have to play in minimising the risk of armed conflict and human rights abuse related to the mining of Conflict Minerals. In response to the Dodd-Frank Act and emerging EU legislation we have established a global programme team and are developing a programme and policy based on the OECD’s framework for managing conflict minerals in the supply chain. Early work with our raw material supply chains, where we are close to smelters and refiners, has not identified any issues.

Our supplier finance programmes enable suppliers to benefit from Rolls-Royce’s superior credit rating and access funds at lower interest rates.

We also support SMEs through our Supplier Diversity Programme to help support them in becoming part of our supply base. More than 200 small and medium sized companies are registered with the programme.

Supplier Sustainability  

How we work with our partners to improve sustainability performance.

Supplier Sustainability

We work with our suppliers to continually improve the environmental and ethical performance of our supply chain.

Rolls-Royce partners with a leading third-party provider of sustainability screening and assessments to understand the inherent sustainability risks within our supply chain and take appropriate mitigating actions where required.

All active suppliers are screened using recognised industry/commodity and country risk indices looking at Environmental, Ethics and Labour & Human Rights risks, combined with the spend and strategic importance of a supplier, to determine which suppliers are significant to Rolls-Royce from an ESG perspective.

Where significant risks are identified, or suppliers are deemed significant regardless of risk, suppliers are requested to complete a comprehensive assessment of a companies policies, actions and results with regards to sustainability management to understand if the identified risks are appropriately managed or not. Where gaps are identified, suppliers are requested to put in place improvement plans, and are offered support and resources to help with this via our third party partner.

Rolls-Royce prioritises sustainability in its sourcing and contracting processes, encouraging all suppliers to conduct sustainability assessments and share their results with customers. A third-party platform has been contracted to administer voluntary assessments on group supply chain sustainability performance, which also benefits suppliers as their participation is globally recognised. Our efforts are also aligned with International Aerospace Environmental Group (IAEG), a collaboration of aerospace organisations across the globe. More details on IAEG can be found here

Supplier Diversity  

How we work to embed diversity and inclusion into our procurement processes and relationships with suppliers

Supplier Diversity

At Rolls-Royce, we are committed to creating a working environment where we all understand the value of diversity, inclusion and belonging, in everything we do. Valuing our unique relationships with our stakeholders and the diverse environments that we serve, we view supplier diversity as a strategic and ethical business advantage and a core component of our Diversity and Inclusion (D&I) strategy.

We seek to integrate supplier diversity into our procurement processes and establish and maintain excellent supplier relationships with diverse suppliers.

We achieve this with a focus on:

  • Promoting the sourcing of goods and services from high performing, competitive diverse suppliers
  • Striving for continuous improvement in the implementation of supplier diversity principles.
  • Supplier resources

    We are committed to working with suppliers to support their performance and development. We have made available policies and guidance documents used within our own operations to help communicate our expectations.

    Resources for suppliers

    The Rolls-Royce Process Standardisation app provides information and tools that will help to reduce manufacturing non-conformance. The app provides a range of tools that can be downloaded and used to help improve manufacturing process performance. Each tool is accompanied by instructions, explaining its purpose and how to use it. Please use the app and download the tools to support your drive to Zero Defects.

    Get the Process Standardisation

    • We are committed to working with our suppliers to manage and reduce their waste production and energy consumption.
    • As part of our own journey we have developed guidance and tools for use across our global operations.
    • We are sharing these to support suppliers in improving waste and energy measurement and management in their own operations.
    • The tools and guidance documents on this page have been made available for suppliers to use at their own discretion. We reserve no right over the content or outcome of the application of these tools.

    The Rolls-Royce Digital Supply Chain app provides information about what our Supply Chain Digital Basics are and for permitted user’s only, access to our Digital Minimum Standards criteria.

    The tool will support you and the Rolls-Royce supplier management teams in enabling a digital supply chain through the Integrated Supplier Scorecard / Supplier Engagement Plan (ISS/SEP) approach. More information regarding the Digital Minimum Standards assessments can be found on the global supplier portal.

    Get the Digital Supply Chain App



    Waste cost analysis workbook
    xls – 152KB
    Download
    Waste mapping process
    docx – 24KB
    Download
    Process waste mapping template
    xlsx – 16KB
    Download
    Process waste mapping example
    xlsx – 16KB
    Download
    Simple waste cost benefit calculator
    xls – 48KB
    Download
    Applying waste management tools (presentation)
    pdf – 1.2MB
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    Energy efficiency project tool
    xls – 177KB
    Download

    Value chain competitiveness improvement framework

    Self-assessment and guidance materials to drive supplier performance improvement.

    The Value Chain Competitiveness (VCC) Improvement Framework described in this website is an integrated suite of Lean best practice principles, 'How-to' methodologies, tools and leadership behaviours required to operate and improve Manufacturing value chains.

    Value Chain Competitiveness Improvement Framework

    Value-chain-vcc-dgp

    Reporting Resources

    • The measurement, management and disclosure of performance data is becoming increasingly important.
    • There is a growing need to be able to understand the footprint and impact of our total operations and global supply chain.
    • We have been working as part of the International Aerospace Environmental Group (IAEG) to develop voluntary supplementary guidance on the accounting and reporting of GHG emissions.
    • We encourage suppliers to participate in CDP as a means of benchmarking environmental performance.
    • We encourage suppliers to seek certification to ISO 14001 to help identify opportunities to improve environmental performance.
    GHG reporting guidance brief
    pdf – 523KB
    Download
    IAEG voluntary guidance on GHG emissions
    pdf – 224KB
    Download
    Guide to ISO 14001: 2015
    pdf – 619KB
    Download

    Government engagement

    Governments are often our customers, ensuring our ability to operate in country and so we therefore build strategic relationships with host governments in our key market countries. Governments set the legislative and policy framework within which our business is conducted.

    The EU and national governments set the legislative and policy framework within which our business must be conducted.

    They are a potential source of funding and support for research, technology, and development, manufacturing, education and training initiatives, as well as for certain capital projects. On occasion they also provide support or sponsor our partners, suppliers and competitors.

    We are committed to undertaking any lobbying activities in compliance with all applicable laws, and to behave ethically in all our interactions with governments, their agencies and representatives.

    All lobbying and engagement activities are conducted in line with the principles set out in our Global Code of Conduct, including the policy that we do not make any corporate contributions or donations to political parties or causes.

    Rolls-Royce is registered on all appropriate lobbying registers, including in Germany, the EU's Transparency register, and Rolls-Royce North America is registered under the federal Lobbying Disclosure Act. Certain employees have qualified as lobbyists under the Act and are consequently listed as such on the company's registration.

    Industry partnerships

    We work in partnership with industry bodies across our sectors to deliver the best value for our customers.

    Industry partnerships

    We work in partnership with industry bodies across our sectors to deliver the best value for our customers.

    We are members of industry bodies and trade organisations that represent our sector and Group interests. Our people represent our views on trade association and industry groups to inform their policy position development and through this we try to help shape the most attractive environment for our business to operate.

    We make financial contributions to a number of associations, most commonly in the form of membership fees. Our largest contributions are with:

    ADS (the trade association for the UK aerospace, defence, security and space sectors) membership offers access to guidance, support and connectivity for business development, industry and public policy development, and expertise in specialist areas such as supply chain excellence, public procurement and research funding.

    Over the last year ADS has provided support to strengthen the competitiveness of the aerospace and defence sectors, promoted export opportunities and provided support to increase supply chain resilience in our sectors. It has helped us keep pace with public policy developments, including on sustainability and international trade, and in preparation for a change in UK Government.

    The Aerospace Industries Association (the trade association representing American aerospace and defense companies) advocates for effective federal investments, accelerated deployment of innovative technologies, policies that enhance our global competitiveness, and recruitment and retention efforts that support a capable and diverse 21st century workforce. As an AIA Member, Rolls-Royce benefits from advocacy on key civil and defense aerospace issues through a variety of support functions, including government relations, regulatory and legal analysis, international trade, and numerous others. Over the last year, AIA has provided support related to AUKUS implementation and extension of research and development tax credits by facilitating member discussions with the Biden Administration and working on legislative fixes.


    ASD (the Aerospace and Defence Industries Associations of Europe representing the European Aeronautics, Space, Defence and Security companies) has the objective of promoting and supporting the competitive development of the sector. Membership of the association offers intelligence sharing, joint advocacy strategy development and expertise, as well as a variety of virtual and in-person events and high-level conversations on topics such as trade, supply chains, research and funding, environment and chemical regulation, defence, skills, and digitalization. Over the last year, ASD has provided support in shaping policies, including the decarbonization package Fit for 55, policies on non-CO2, the European Taxonomy criteria for aviation, and funding opportunities and priorities through European research programmes such as Horizon Europe and Clean Aviation Partnership through discussions with industry, policy-makers, position papers, common advocacy approaches and responses to EU consultations. ASD Europe is now working on ‘Destination 2050’ defining the route for the sector to reach net-zero by 2050.

    Südwestmetall - Verband der Metall- und Elektroindustrie Baden-Württemberg e.V. is the employers’ association for collective bargaining and social policy in the state of Baden-Wurttemberg in Germany where our Power Systems business is located. In the last year Sudwestmetall represented our interests and that of its member companies in all aspects of labour to the IG Metall trade union and state politicians.

    VDMA e.V., Association of Mechanical Engineering in Germany represents the machinery and equipment manufacturing industry in Germany and Europe on common economic, technical and scientific issues. We engage on the topics of Engines and Systems and Power Systems, and VDMA provides opportunities for cross-industry exchange. Last year this included advocacy at national and European level, market analysis, statistics, standardisation and networking. Our membership enables access to several other adjacent organisations including EUgine, the EU body for Engine Power plants.