Support and service for fishing vessels
Operators of the increasingly advanced and sophisticated fishing fleets vessels worldwide regard the safety, availability and reliability of their vessels as a fundamental requirement. This turns a strong focus onto our service support capabilities to ensure minimum downtime and operational continuity.
Co-operating with customers from the outset gives us the opportunity to focus on the support elements that make a difference to customer operations, and to advise on key activities such as maintenance planning and spares holdings. We also undertake regular training of customer personnel, using real hardware as simulators to build familiarity with the product.
Our customer support offerings range from conventional product support to long-term agreements, with guaranteed performance and availability levels built in and run under a partnered risk-and-revenue-sharing model called MarineCare.
And with our broad global network of service engineers and dedicated support facilities on the ground, no marine operator will ever have to wait long for a helping hand. Hundreds of specialist Rolls-Royce engineers are on call at 70 separate locations in over 30 countries on five continents. These include 39 service workshops, and customer training centres in Norway, Singapore and the United States.