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We develop and deliver complex power and propulsion solutions for safety-critical applications in the air, at sea and on land.

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We develop and deliver complex power and propulsion solutions.

For more than 100 years we have been at the forefront of innovation. Helping to power, protect and connect the modern world.

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Freight and Cargo CareServices

TotalCare®

Our premium service, providing trusted risk transfer for as long as you need it.

TotalCare®

TotalCare is much more than just an engine maintenance (off-wing) plan. It's a service concept based upon predictability and reliability.

TotalCare covers predictive maintenance (off-wing) planning, work scope creation and management plus off-wing repair and overhaul activities. TotalCare transfers both time-on-wing and shop visit cost risks back to Rolls-Royce.

By choosing TotalCare, you will experience:

Secured cost of operating and maintaining your Rolls-Royce engines via a $/engine flying hour ($/efh) payment mechanism.
Enhanced availability (on-wing) as a result of the deep engine knowledge that only the manufacturer can provide, coupled with our scale, global reach and our fleet-wide experience.
Engine workscopes that deliver the lowest cost per engine cycle.
Advanced engine health monitoring and inclusion of product durability and reliability improvements.
Fully integrated service - you concentrate on running your business, while we take care of your engines.
Increased asset value and desirability in the marketplace.

TotalCare® - Life

Under TotalCare Life, you pay a known $/efh rate for as long as you operate the engine (subject to a minimum term). There is no fixed expiry date for the service and so you are covered for as long as you operate the engine. The $/efh rate reflects the true cost of engine maintenance (off-wing) throughout the period of operation; so if you choose, mid-way between overhauls, to sell the aircraft to another operator, who also chooses TotalCare, your contributions already made towards the next overhaul are transferred to the new operator. This enables you to sell the engine for a higher price. This structure is fully aligned with the needs of engine lessors and can avoid the requirement to pay maintenance (off-wing) reserves.

TotalCare® - Term

With TotalCare Term, the $/efh rate you pay only funds the shop visits that are expected to occur during the length of the agreement. This means that if the term ends midway between shop visits, you will not have made any contribution towards the engine life used since the last shop visit. This enables a lower $/efh rate, which is attractive during the term of the agreement, but also means that either a higher $/efh rate will be charged for any follow-on agreement or that the engine re-sale value may be less.

TotalCare® - Flex

TotalCare Flex is different from TotalCare Life or Term. It provides all of the risk transfer characteristics of “traditional” TotalCare, but recognises that what you really want is to minimise costs, whilst releasing all of the engine life you own before the aircraft is retired from service. We will provide engine thrust through a full overhaul to maximise time-on-wing, or via a partial overhaul that takes the engine to its retirement date or by an engine swap. TotalCare Flex is typically applicable to owned engines; leased aircraft can be included in which case the saving due to engine life released is passed to the lessor.

SelectCare

Long-term shop visit cost risk transfer with the flexibility to select additional services.

SelectCare

SelectCare^® combines long-term shop visit cost certainty with the freedom to choose from a range of optional services.

SelectCare provides two offerings: SelectCare - Refurb to fix the price of a committed number of refurbishment shop visits, and SelectCare - Repair to transfer the risk of unexpected check and repair shop visits to Rolls-Royce via a $/engine flying hour mechanism for as long as you operate your engines. SelectCare - Refurb and SelectCare - Repair can be chosen independently or combined as complementary services, in addition to a range of optional services.

SelectCare is attractive to operators of mature fleets, allowing flexibility in the management of your engines while maintaining a level of cost certainty appropriate to your needs.

SelectCare - Refurb

At the heart of SelectCare – Refurb is a fixed price overhaul arrangement. Unlike traditional fixed-price overhaul schemes which only fix prices for a matter of months and are only applicable to a specific engine, under SelectCare – Refurb we use our unparalleled fleet experience to offer pricing valid for as long as you operate your engines that can be applied to any or all of your engine fleet.

Under SelectCare – Refurb an overhaul shop visit draws on the same workscope that a TotalCare shop visit would have, uses the same materials and is performed by the same engineering teams.

The price of these shop visits is known for the duration of the SelectCare – Refurb agreement with larger volumes attracting lower prices. Each shop visit is paid for when it occurs.

Check and repair shop visits are not covered under SelectCare – Refurb, but these can be covered by SelectCare – Repair or conducted by us on a time and material basis.

Alternatively, you may choose to have your check and repair shop visits conducted at any facility that is certified for your engine type. As your engine approach retirement, you might not want them to have a full life overhaul. We are happy to work with you to compose a tailored workscope to deliver the service life and performance that you require. If necessary, these tailored workscopes can draw upon parts that you already own; either serviceable used material (SUM) or new parts that you may have been holding in your inventory.

SelectCare - Repair

Under SelectCare – Repair, you pay a known $/efh rate throughout the agreed term. This covers all check and repair shop visits that are necessary to return engines to service following engine or component failure, non-negligent FOD ingestion or the issue of Airworthiness Directives and Alert Service Bulletins.

There is no cap on the number of qualifying check and repairs covered in the term or the cost of any individual shop visit, so you can enjoy a high degree of cost certainty.

Refurbishment shop visits are not covered by SelectCare – Repair, but these can be covered by SelectCare – Refurb or conducted by us on a time and material basis. Alternatively, you may choose to refurbish your engine at any facility that is approved for your engine type. If the refurbishment is performed according to the Rolls-Royce Engine Management Plan (EMP) then SelectCare – Repair cover can be continued after the engine refurbishment.

Foundation Services

Event-based services, for customers who require neither risk transfer nor long-term services.

Foundation Services

These are short-term, event-based services that we can provide for you, without the need for a long-term services contract.

Foundation Services can be used either to supplement your existing TotalCare or SelectCare cover or as an alternative to a long-term services agreement. The main ingredients of Foundation Services are Fixed-Price Overhauls and Time and Material shop visits, as described below.

You may also procure other services, such as On-Wing services, training or dedicated spare engine leasing, even if you do not need an engine overhaul. Some Foundation Services are provided free of charge to all customers, the rest are paid for when they are delivered and hence there is no need for any $/efh payment structure.

Through our partner site Yocova, you can browse and purchase service solutions for your Rolls-Royce engines. Registered Rolls-Royce customers only. Discover more below.

Visit Yocova

Key:

Core Item

Optional, additional cost item

		CareServices
Service Solutions	Services	TotalCare			SelectCare	Foundation Services	Available on other engine brands
Service Solutions	Services	Life	Term	Flex	SelectCare	Foundation Services	Available on other engine brands

Maintenance (off-wing) Providing customers with choice and flexibility across the product lifecycle – a range of maintenance (off-wing) solutions that offer technical excellence and compelling value.	Overhaul Services Even the most reliable engines need periodic off-wing maintenance to keep them operating at the desired performance level. Choose your long or short-term maintenance (off-wing) solution.	core item	core item	core item	core item
	Event Based Overhaul An overhaul based on either fixed-price or time and material work scopes. The overhaul work scope is agreed directly between you and the MRO shop.					option item
	Engine Maintenance Management We take care of shop visit programme management, time-expired Life Limited Parts replacement, Airworthiness Directive and Service Bulletin incorporation to optimise time on wing.	core item	core item	core item	core item	option item
Engine Change and Transportation We can arrange routine engine change and transportation between your main base and the engine overhaul location.	option item	option item	option item	option item
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Availability (on-wing) Superior asset availability (on-wing) through a range of pioneering services, including Engine Health Monitoring and parts solutions; designed to ensure that your aircraft is ready and available at the gate to fly on-time, everytime you need it.	Aircraft On Ground (AOG) Support Via our 24/7 Aircraft Availability Centres, our highly experienced engineers are available to resolve technical queries and provide proactive trouble-shooting advice and support to minimise the impact of any issues that may occur.	core item	core item	core item	core item	option item
	On-Wing Services Specialist line maintenance (on-wing) to extend time on wing, restore engine performance or return an engine to a serviceable state. Our highly skilled team are available 24/7 to provide you with advice and support.	core item	core item	core item	option item	option item
	Fleet Planning We proactively monitor your fleet and plan engine removals to efficiently match shop capacity and spare engine availability (on-wing). We will optimise shop induction dates for each engine to minimise risk for your operation.	core item	core item	core item	core item	option item
Engine Health Monitoring (EHM) We monitor each of your engines individually and will perform trend analysis to identify whether planned maintenance (off-wing) actions need to be brought forward or can be safely delayed.					core item
Remote Site Support If an aircraft requires an engine removal or change, away from your main base, we can transport a replacement engine to the stranded aircraft, perform the change, and recover the removed engine.	option item	option item	option item	option item	option item
Spare Engine Services We can provide long or short-term, planned and emergency spare engine leasing, either via dedicated spare engines or via access to shared engine pools.	option item	option item	option item	option item	option item
Materials Management You can choose a parts solution matched to your operation, ranging from a comprehensive parts availability pooling and exchange service to the purchase of a single item.	option item	option item	option item	option item	option item
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Efficiency We will develop our Efficiency services to provide the best possible balance of low fuel consumption, optimised flight operations, low maintenance and high aircraft availability.
	Fuel Reconciliation Automated auditing of your fuel uplift records and invoices; ensuring that you only pay for fuel that you’ve received.	option item	option item	option item	option item	option item	option item
Transitions Supporting quick and efficient aircraft transitions to optimise asset value in all stages of the assets lifecycle – helping you to transition your aircraft as easily and efficiently as possible.	Maintenance Value Portability If an engine is sold or transitioned to a new operator between shop-visits and the new operator selects TotalCare, we will credit the value of the TotalCare Life payments made since the last shop visit to the new operator so avoiding buy-in fees and increasing the resale value of the engine.	core item
	Return Condition Management We can include the cost of meeting your lessor’s engine lease return conditions as part of your TotalCare $/efh payment – including engine flying hours, and engine flight cycles; either before the next anticipated shop visit or flown since its last shop visit.	option item	option item
Asset Management Services to support the maximization of your assets’ engine-related value throughout their lives – providing you with the flexibility and value portability to increase your engines liquidity in the market.	Greentime Management We calculate the green-time expected to remain at the point an engine is retired and offset this value to reduce your TotalCare Flex $/efh payments. We can also provide green-time engines to achieve your retirement schedule.			core item
	Engine & Parts Trading We may negotiate the sale or purchase of part-life engines and parts from and to our customers, in order to meet their, and our, evolving requirements.	option item	option item	option item	option item	option item
Customer Support World-class services underpinning our Service Solutions including Safety Management support, Services integration, Airline Support Teams, Customer training & Rolls-Royce Care portal access.	Rolls-Royce Care portal access Our Care portal provides access to technical documentation, service bulletin information and details of our services: your one-stop shop for Rolls-Royce Care.	core item	core item	core item	core item	core item
	Services Integration Integrated customer services management, programme management, asset and capability planning and overhaul shop management to ensure a holistic delivery of your services.	core item	core item	core item	core item
	Technical Publications Provision of the Time Limits Manual, Operating Instructions, Service Bulletins and Notice to Operators. Additional technical data may be provided on request, subject to additional charges.	core item	core item	core item	core item	core item
Airline Support Team Airline Support Teams are located around the world to provide local technical advice and commercial support as required. They are our ambassadors for Rolls-Royce.	core item	core item	core item	option item	option item
Customer Training Our skilled training personnel are ready to provide you with standard or bespoke training courses, delivered either at your location or at our facilities.	option item	option item	option item	option item	option item
Safety Management System Assesses occurrence reports captured across your entire business, seeking out the root cause of any findings that are identified and then promoting an ongoing focus on corrective actions.	option item	option item	option item	option item	option item	option item
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Safety Management System Solution
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