Other Customers

Other Customers

Delivering for appraisers, consultants, parts trader, overhaul shops and more

Our CareServices and Service Solutions offer choice and flexibility across the product lifecycle, delivered through our capable and competitive service network.

CareServices

Foundation Services 

Event-based services, for customers who require neither risk transfer nor long-term services.

Foundation Services

These are short-term, event-based services that we can provide for you, without the need for a long-term services contract.

Foundation Services can be used as an alternative to a long-term services agreement. The main ingredients of Foundation Services are Fixed-Price Overhauls and Time and Material shop visits, as described below.

You may also procure other services, such as On-Wing services, training or dedicated spare engine leasing, even if you do not need an engine overhaul. Foundation services are paid for when delivered or via a subscription service.

You can browse and purchase our service solutions through our Rolls-Royce marketplace now.

Explore our marketplace

Key:
Core Item
Optional, additional cost item
CareServices
Service
Solutions
Services Foundation
Services
   
Availability (on-wing)

Superior asset availability (on-wing) through a range of pioneering services, including parts solutions and technical services.

Materials Management

Enables purchase of new line maintenance (off-wing) parts and line replaceable units from Rolls-Royce on behalf of an airline as its agent (rather than principal).

option item
Repair Technical Services

Requests for technical solutions may be submitted by a maintenance (off-wing) facility to support an airline or lessor customer’s engines which are being overhauled.

option item
Asset Management

Services to support the maximization of your assets’ engine-related value throughout their lives – providing you with the flexibility and value portability to increase your engines liquidity in the market.

Engine & Parts Trading

We may negotiate the sale or purchase of part-life engines and parts from and to our parts traders and overhaul shops, in order to meet their, and our, evolving requirements.

option item
Customer Support

World-class services underpinning our Service Solutions including Technical publications, Technical Training & Rolls-Royce Care portal access.

Rolls-Royce Care portal access

Our Care portal provides access to technical documentation, service bulletin information and details of our services: your one-stop shop for Rolls-Royce Care.

option item
Technical Publications

Provision of the Time Limits Manual, Operating Instructions, Service Bulletins and Notice to Operators. Additional technical data may be provided on request, subject to additional charges.

option item
Technical Training

Our skilled training personnel are ready to provide you with standard or bespoke training courses, delivered either at your location or at our facilities.

option item
Conference Attendance

Attendance at technical conferences and symposia

option item
Safety Management System Solution

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How can we help you?

Romain Chambard

Vice President - Marketing