Rolls-Royce introduces Intelligent Insights – part of its IntelligentEngine vision

Rolls-Royce today introduced Intelligent Insights, part of its IntelligentEngine vision, at the MRO Americas conference.

Intelligent Insights will develop into a suite of tools which will bring new pace and agility to decision making and improving the quality of data harnessed for customers.

It supports the Rolls-Royce IntelligentEngine vision launched earlier this year. It is based on a belief that the worlds of product and service have become so closely connected that they are now inseparable. The coming together of product and service, supercharged by digital technology, offers Rolls-Royce a wealth of opportunities to improve the way it provides power to its customers.

The first Intelligent Insights tool, Technical Insight, is being presented by the company at MRO Americas, in Orlando, Florida, USA.

Technical Insight benefits both airline technical services teams and Rolls-Royce service delivery specialists as they strive for ever improved dispatch reliability. It automates the application of Natural Language techniques to process engine maintenance log data, unlocking the potential for a step change in delay and cancellation performance.

This data is connected with other relevant parameters in the Cloud, and insights are then delivered via visualisation tools for the line maintenance environment in an easy-to-use app, and via the Rolls-Royce Care portal.

Tom Palmer, Rolls-Royce, Senior Vice President – Services, Civil Aerospace, said: “Using digital technology to support the customer is at the heart of our IntelligentEngine vision. Our Intelligent Insights suite and launch of Technical Insight is another step on that journey.”

Rolls-Royce is demonstrating how Technical Insight works at its stand (#2077) at MRO Americas.

About Rolls-Royce Holdings plc

  1. Rolls-Royce pioneers cutting-edge technologies that deliver the cleanest, safest and most competitive solutions to meet our planet’s vital power needs.
  2. Rolls-Royce has customers in more than 150 countries, comprising more than 400 airlines and leasing customers, 160 armed forces, 4,000 marine customers including 70 navies, and more than 5,000 power and nuclear customers.
  3. Annual underlying revenue was £15 billion in 2017, around half of which came from the provision of aftermarket services. The firm and announced order book stood at £78.5 billion at the end of December 2017.
  4. In 2017, Rolls-Royce invested £1.4 billion on research and development. We also support a global network of 31 University Technology Centres, which position Rolls-Royce engineers at the forefront of scientific research.
  5. Rolls-Royce employs almost 50,000 people in 50 countries. More than 16,500 of these are engineers.
  6. The Group has a strong commitment to apprentice and graduate recruitment and to further developing employee skills. In 2016 we recruited 274 graduates and 327 apprentices through our worldwide training programmes.

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