New Rolls-Royce FIRST Network website supports operators

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New Rolls-Royce FIRST Network website supports operators

27 February 2018

Rolls-Royce has launched a new website to make it easier for helicopter operators worldwide to find the support they need through the authorized FIRST Network of service providers.

The new website – www.RollsRoyceFIRSTnetwork.com – follows the successful smart phone app launched in 2017 to support operators. Combined, the two new applications put immediate support at the fingertips of customers around the world who need dependable service for their Rolls-Royce M250 or RR300 engines.

The Rolls-Royce FIRST (Fully Integrated Rolls-Royce Support Team) network is the only authorized global support option for M250 and RR300 engines, providing affordable, reliable support solutions. The new website and free smart phone app bring simple, searchable information about the FIRST Network directly to operators wherever they may be.

Scott Baier, Rolls-Royce, Maintenance, Repair and Overhaul Manager, said: “The new FIRST Network website, as well as the smart phone and tablet app, make it easy for operators to find 24-hour support. That includes finding an authorized service center, purchasing parts and contacting the Rolls-Royce Operations Center. Anywhere around the world, the FIRST Network stands ready, and www.RollsRoyceFIRSTnetwork.com and the app will connect an operator instantly to the FIRST Network and its dependable support capability.”

The FIRST Network includes more than 30 approved, licensed service centers and Aviall locations around the world, and its competitive structure means operators can find affordable and reliable service anywhere for Rolls-Royce M250 or RR300 engines. Aviall, a Boeing company, is a key part of the FIRST Network and is the global authorized distributor for Rolls-Royce M250/RR300 engines, parts, modules and tooling.

For high-res images please see here: https://www.flickr.com/photos/rolls-royceplc

To download the smart phone or tablet app:

About Rolls-Royce Holdings plc

  1. Rolls-Royce pioneers cutting-edge technologies that deliver the cleanest, safest and most competitive solutions to meet our planet’s vital power needs.
  2. Rolls-Royce has customers in more than 150 countries, comprising more than 400 airlines and leasing customers, 160 armed forces, 4,000 marine customers including 70 navies, and more than 5,000 power and nuclear customers.
  3. Annual underlying revenue was £13.8 billion in 2016, around half of which came from the provision of aftermarket services. The firm and announced order book stood at £82.7 billion at the end of June 2017.
  4. In 2016, Rolls-Royce invested £1.3 billion on research and development. We also support a global network of 31 University Technology Centres, which position Rolls-Royce engineers at the forefront of scientific research.
  5. Rolls-Royce employs almost 50,000 people in 50 countries. More than 16,500 of these are engineers.
  6. The Group has a strong commitment to apprentice and graduate recruitment and to further developing employee skills. In 2016 we recruited 274 graduates and 327 apprentices through our worldwide training programmes.

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