Specialist aftermarket support services for small military and naval power systems are provided by the Distributed Generation Systems business based in Cheshire, England.

Rolls-Royce’s product know-how in these markets is extended to comprehensive and innovative customer support packages, including private finance initiative (PFI) expertise, focusing on keeping vital power equipment in service where it’s needed.

The complete range of aftermarket services can be built around customer’s specific requirements from simple spares and repair packages to complete integrated logistics support. Our focus is on supporting both our own and third party equipment right through its service life in the most cost-effective way possible for customers. This has led to the development of innovative service and support contracts, guaranteeing availability of power to customers and providing performance-based logistic services where our capability in fleet and asset management minimises the logistics and support burden for our customers.

Dedicated customer support teams ensure fast response by highly skilled service engineers to offer advice or manage call-outs to generating sets, engines and other power systems wherever and whenever they are needed.

• High quality service for reliable equipment and low through-life cost
• Special tools and test equipment
• Operating, familiarisation and service training courses
• Installation, setting-to-work and commissioning
• Trials support manuals
• 24-hour service support
• Warranty
• Post-design services