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What
is CorporateCare?
CorporateCare is an engine maintenance program under
which you can budget your costs as easily as you can
forecast your flight hours and cycles. For those components
covered under the programme you pay an engine flight
hour rate governed by the CorporateCare agreement. Charges
are payable monthly for actual hours flown.
CorporateCare is comprehensive, yet simple. The programme
is comprised of a standard package along with a menu
of optional services, which may be added depending on
the particular needs of the operator.
CorporateCare is available for either “hard
time” or “task oriented” engine maintenance
programs.
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How
can CorporateCare help me?
CorporateCare provides operators with low-risk forecasting
linked to engine operation and utilization. Our program
allows simple and accurate budgeting of engine expenditures,
eliminating the risk associated with unscheduled maintenance
events while covering all scheduled shop visit costs.
In this way, engine maintenance expenses become stable
and predictable.
Under CorporateCare, Rolls-Royce maintains a predefined
workscope for each engine type. The 'workscope' assures
that engines are in top condition and provides the optimum
on-wing life. With our professionally designed workscope
and the Engine Condition Monitoring (ECM) service, Rolls-Royce
can identify when engine maintenance is required as
well as detect potential problems before they materialise
and cause unnecessary costs or disruption.
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Will
CorporateCare increase my aircraft’s resale value?
Yes. Since CorporateCare is transferable on sale of
the aircraft, prospective owners will know that payments
have already been made to cover accrued time towards
future
maintenance expenses, thus increasing your asset value.
Additionally, prospective future owners will know the
engine manufacturer has cared for the engines, assuring
them that the engines are in excellent condition and
in line with Rolls-Royce engine management guidelines.
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What
is the Engine Management Programme (EMP)?
The EMP defines the workscope that results in the most
effective on-wing and in-shop maintenance practices
resulting in improved reliability, engine life and consequently
aircraft availability for task oriented engine maintenance
programmes.
The EMP is developed and refined through the collection
and analysis of in-service data and shop visit experience,
highlighting areas of improvement thereby driving maintenance
and engineering innovations.
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What
is Engine Condition Monitoring (ECM) service?
Through the ECM service Rolls-Royce constantly monitors
the performance of your engines. In case of any deterioration,
Rolls-Royce will recommend preventive maintenance actions.
This predictive and proactive approach taken by Rolls-Royce
will enable our engineers to identify potential problem
areas before they pose a threat to your engines, thus
reducing maintenance downtime, and improving aircraft
availability.
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What
is the price of CorporateCare?
The price of CorporateCare is determined by the engine
type, selected maintenance programme, operating environment
and optional services selected.
The rate is adjusted at the beginning of each calendar
year in accordance with a defined escalation formula
using industry-standard indices.
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Who
is eligible for CorporateCare?
All operators and owners of new or used BR710, Tay611,
AE 3007 series engines may enroll.
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Are
there any entry requirements?
No engine inspections or enrollment fees are required
to join CorporateCare. Where applicable, an arrears
fee will be calculated for hours accumulated on engines
prior to their enrollment into CorporateCare.
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How
long is the programme coverage?
Rolls-Royce offers CorporateCare for a ten year term.
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May
I extend the programme?
Yes, you may extend your programme at the end of the
original term.
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Which
engine components are covered?
All engine parts carrying a Rolls-Royce part number
(including vendor parts) are covered. The only engine
parts not covered are industry standard parts, buyer
furnished equipment and the nacelle assembly.
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What
does the CorporateCare programme cover?
CorporateCare provides the following elements of coverage:
- Maintenance Expenses:
- Engine shop visit expenses for scheduled and
unscheduled events
- Line Replaceable Parts (LRP) repair/replacement
, including accessories
- Asset and Logistics Support:
- Lease engines
- Engine removal and re-installation labor
- Engine transportation expenses
- Technical Services:
- Pro-active EMP service support
- ECM: an optional customized web access tool
is available
- Technical publications revision service
- Line maintenance training
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What
is not covered?
- Line maintenance labour
- Causes outside the control of Rolls-Royce such
as FOD, accident, misuse or improper maintenance
- Non-EMP required Service Bulletins
- Life limited parts replacement due to time expiry
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How
do I enroll in CorporateCare?
Enrollment is simple, you can contact either:
- Your Rolls-Royce Regional Customer Manager,
- The contact name listed here
for your respective region
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What
happens to my Warranty under CorporateCare? What about
its benefits?
The original parts warranty on your Rolls-Royce engines
stays in effect when you enroll in CorporateCare. However,
by signing onto the more comprehensive CorporateCare
program, the benefits of the original warranty are assigned
to the CorporateCare programme.
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Can
I terminate the programme early?
No. CorporateCare is a commitment between the Operator
and Rolls-Royce for the entire contracted period of
cover of the agreement. However, should the aircraft
be sold, or become beyond economical repair, then obligations
between Rolls-Royce and the existing operator will cease.
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May
I transfer CorporateCare?
Yes. The benefits under CorporateCare are fully transferable
upon sale of your aircraft and therefore will enhance
your aircraft resale value and marketability. Because
maintenance expenses are fixed, negotiations against
aircraft value based upon the potential costs of these
expenses can be avoided.
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How
is payment handled?
Payments are due on the first day of the month for
that month’s estimated engine utilisation. Estimated
engine utilisation will be agreed between the operator
and Rolls-Royce for the first three years
of aircraft operations by the operator. After three
years of operations, annual utilisation will be based
on a three-year rolling average. Reconciliation between
estimated and actual utilisation will occur following
the end of each calendar year. Payment is to be made
to Rolls-Royce by wire transfer in the US on the first
day of each month.
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What
are the operator’s reporting requirements?
Operators complete an easy, one page monthly operating
report and submit the monthly electronic engine data
gathered from their engines for ECM analysis.
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Is
there a minimum annual utilisation requirement?
Yes. CorporateCare assumes that operators will accumulate
a minimum annual utilisation of engine hours per year,
depending on the engine type and maintenance programme.
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Are
there any adjustments to charges?
Yes, in accordance with an escalation formula using
industry standard indices.
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Are
there additional fees?
There are no additional fees, on the basis that the
engine is operated, maintained and handled in accordance
with the applicable Rolls-Royce technical publications
for the engine.
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When
does the agreement come into effect?
CorporateCare comes into effect upon the date the
operator executes the agreement.
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What
is Engine Condition Monitoring – web enabled access?
Program coverage provides the customer
with peace of mind in respect of engine performance
trending through Rolls-Royce management of the CorporateCare
program. The operator will have access to its individual
engine performance trend charts and interpolations,
a website containing this information will be made available
to the operator.
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Where
will my engines be sent for repair?
Your engines will be sent for repair or overhaul to
a Rolls-Royce approved facility selected
by Rolls-Royce.
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Can
I find out more about the CorporateCare programme?
Yes. More information regarding Rolls-Royce products
and services may be found by contacting:
- Your Rolls-Royce Regional Customer Manager,
- The contact name listed here
for your respective region.
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