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Notes to the financial statements




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22 Provisions for liabilities and charges
  At
January 1,
2003
£m
Exchange
adjustments
£m
Unused
amounts
reversed
£m
Charged to
profit and
loss account
£m
Utilised
£m
At
December 31,
2003
£m
Post-employment, pensions and other post-retirement benefits 158 (14) 21 (5) 160
Deferred taxation (note 23) 179 (1) (1) 37 214
Warranty/guarantees 182 (4) 71 (62) 187
Contract loss 84 (1) (3) 28 (40) 68
Customer financing 64 38 (10) 92
Insurance 23 2 25
Restructuring and rationalisation 54 (2) 5 (35) 22
Other 28 (1) (3) 6 (3) 27
772 (17) (13) 208 (155) 795

Post-employment, pensions and other post-retirement provisions are long term in nature and the timing of their utilisation is uncertain.
Warranty provisions primarily relate to products sold and generally cover a period of up to three years.
Provisions for contract loss and restructuring are generally expected to be utilised within one year.
Customer financing provisions cover guarantees provided for asset values and/or financing as described in note 28. Timing of utilisation is uncertain.
Insurance provisions relate to the Group’s captive insurance business with timing of utilisation being uncertain.
Other provisions comprise a number of liabilities with varying expected utilisation rates.