Rolls-Royce launches enhanced TotalCare nacelle maintenance services for British Airways

Tuesday, 10 July 2012

Rolls-Royce, the global power systems company, is today introducing nacelle maintenance services as part of its TotalCare® support package for British Airways. The enhanced services support will cover Trent 900 and Trent 1000 engines going into service with the airline from 2013.

Rolls-Royce has signed agreements with Aircelle and Goodrich Corporation to provide nacelle maintenance.

Eric Schulz, Rolls-Royce, President, Large Engine Programmes – Civil Aerospace, said: “TotalCare has proven itself in the marketplace, where it is used by more than 90 per cent of Trent operators. But we are continuously working to further improve our service. These agreements with Aircelle and Goodrich Corporation are examples of our desire to continue to innovate and create new partnerships to deliver integrated services. Both companies, as original equipment manufacturers, bring their own expertise to further develop our TotalCare offering. We look forward to a long, successful, partnership.”

Garry Copeland, Director of Engineering, British Airways, said: “We welcome the work Rolls-Royce has done to partner with other suppliers to develop its TotalCare service even further. The integration of nacelle support will provide us with one point of contact for engine and nacelle issues, which will in turn help our operations to become even more efficient.”

Vincent Mascre, Chairman and Chief Executive Officer, Aircelle, said: “Aircelle is committing its resources to the relationship with Rolls-Royce and our global care coverage supporting British Airways will demonstrate the value we can both offer through collaboration.”

Marc Duvall, President, Goodrich Aerostructures, said: “Goodrich’s Prime Soutions® suite of global support services perfectly complements the Rolls-Royce TotalCare support programme, creating an all encompassing service that optimises the support programmes of the two organisations.”

  1. Rolls-Royce is a world-leading provider of power systems and services for use on land, at sea and in the air, and has established a strong position in global markets - civil aerospace, defence aerospace, marine and energy.
  2. As a result of this strategy, Rolls-Royce has a broad customer base comprising more than 500 airlines, 4,000 corporate and utility aircraft and helicopter operators, 160 armed forces, more than 4,000 marine customers, including 70 navies, and energy customers in more than 80 countries.
  3. Annual underlying revenues were £11.3 billion in 2011, of which more than half came from the provision of services. The firm and announced order book stood at £62.2 billion at 31 December 2011, providing visibility of future levels of activity.
  4. Rolls-Royce employs over 40,000 people in offices, manufacturing and service facilities in over 50 countries. Over 11,000 of these employees are engineers.
  5. In 2011, Rolls-Royce invested £908 million on research and development, two thirds of which had the objective of further improving the environmental performance of its products, in particular reducing emissions.
  6. Rolls-Royce supports a global network of 28 University Technology Centres, which connect the company’s engineers with the forefront of scientific research.
  7. The Group has a strong commitment to apprentice and graduate recruitment and to further developing employee skills.

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