Rolls-Royce, the global power systems company, has signed a Memorandum of Understanding with Malaysia Airlines for long-term TotalCare® services support for Trent 900 engines that will power its new fleet of six Airbus A380 aircraft.
Rolls-Royce already provides TotalCare support services for Trent 800 engines that power Malaysia Airlines’ fleet of 17 Boeing 777 aircraft.
Speaking at the Farnborough International Airshow, Ahmad Jauhari Yahya, Group CEO, Malaysia Airlines, said: “We are very happy with the support we receive from Rolls-Royce - TotalCare alleviates the burden of engine maintenance and provides significant financial savings. We look forward to receiving the same high level of support for our Trent 900 engines as we undertake this important fleet expansion.”
Phil Harris, Rolls-Royce, Senior Vice President – Civil Aerospace, said: “We are delighted that, having experienced the benefits of TotalCare, Malaysia Airlines is extending Rolls-Royce support to its new A380 fleet. With decades of experience in developing and supporting world leading jet engines, Rolls-Royce is best placed to provide this service. We look forward to expanding our partnership with this valued customer.”
Malaysia Airlines’ first Airbus A380 entered into service on July 1. The aircraft enables a non-stop service from Kuala Lumpur to any destination in Europe. The Trent 900 is currently in service with five airlines and powered the first Airbus A380 to enter service, in 2007.
In April, Rolls-Royce opened its first purpose-built customer service hub, at the main terminal building in Kuala Lumpur International Airport (KLIA), Malaysia. This will enable the Group to provide a high level of service to Malaysia Airlines and customers across South East Asia.
TotalCare long-term service agreements cover more than 90% of Trent engines globally and support almost 100% of customers in the Asia-Pacific region. They are designed to minimise customer financial risk and enhance operational performance and reliability, allowing operators to concentrate on their core business.
The Trent 900 is the engine of customer choice on the A380, selected by 11 of 16 airlines that have made an engine choice.