Malaysia Airlines signs MOU with Rolls-Royce for Trent 900 engine Totalcare programme on A380 fleet

Monday, 9 July 2012

Rolls-Royce, the global power systems company, has signed a Memorandum of Understanding with Malaysia Airlines for long-term TotalCare® services support for Trent 900 engines that will power its new fleet of six Airbus A380 aircraft.

Rolls-Royce already provides TotalCare support services for Trent 800 engines that power Malaysia Airlines’ fleet of 17 Boeing 777 aircraft.

Speaking at the Farnborough International Airshow, Ahmad Jauhari Yahya, Group CEO, Malaysia Airlines, said: “We are very happy with the support we receive from Rolls-Royce - TotalCare alleviates the burden of engine maintenance and provides significant financial savings. We look forward to receiving the same high level of support for our Trent 900 engines as we undertake this important fleet expansion.”

Phil Harris, Rolls-Royce, Senior Vice President – Civil Aerospace, said: “We are delighted that, having experienced the benefits of TotalCare, Malaysia Airlines is extending Rolls-Royce support to its new A380 fleet. With decades of experience in developing and supporting world leading jet engines, Rolls-Royce is best placed to provide this service. We look forward to expanding our partnership with this valued customer.”

Malaysia Airlines’ first Airbus A380 entered into service on July 1. The aircraft enables a non-stop service from Kuala Lumpur to any destination in Europe. The Trent 900 is currently in service with five airlines and powered the first Airbus A380 to enter service, in 2007.

In April, Rolls-Royce opened its first purpose-built customer service hub, at the main terminal building in Kuala Lumpur International Airport (KLIA), Malaysia. This will enable the Group to provide a high level of service to Malaysia Airlines and customers across South East Asia.

TotalCare long-term service agreements cover more than 90% of Trent engines globally and support almost 100% of customers in the Asia-Pacific region. They are designed to minimise customer financial risk and enhance operational performance and reliability, allowing operators to concentrate on their core business.

The Trent 900 is the engine of customer choice on the A380, selected by 11 of 16 airlines that have made an engine choice.

  1. Rolls-Royce is a world-leading provider of power systems and services for use on land, at sea and in the air, and has established a strong position in global markets - civil aerospace, defence aerospace, marine and energy.
  2. As a result of this strategy, Rolls-Royce has a broad customer base comprising more than 500 airlines, 4,000 corporate and utility aircraft and helicopter operators, 160 armed forces, more than 4,000 marine customers, including 70 navies, and energy customers in more than 80 countries.
  3. Annual underlying revenues were £11.3 billion in 2011, of which more than half came from the provision of services. The firm and announced order book stood at £62.2 billion at 31 December 2011, providing visibility of future levels of activity.
  4. Rolls-Royce employs over 40,000 people in offices, manufacturing and service facilities in over 50 countries. Over 11,000 of these employees are engineers.
  5. In 2011, Rolls-Royce invested £908 million on research and development, two thirds of which had the objective of further improving the environmental performance of its products, in particular reducing emissions.
  6. Rolls-Royce supports a global network of 28 University Technology Centres, which connect the company’s engineers with the forefront of scientific research.
  7. The Group has a strong commitment to apprentice and graduate recruitment and to further developing employee skills.
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