Rolls-Royce starts work on new multi-million pound service centre at Heathrow

Thursday, 8 March 2012

Rolls-Royce, the global power systems company, has commemorated the start of construction for a new London Heathrow Service Centre with a groundbreaking ceremony today.  The new facility will provide specialist maintenance and support services for commercial aero engines.

Russell Buxton, Rolls-Royce, President - Civil Large Engines Fleet said:  “The London Heathrow Service Centre will form an integral part our global network of service centres, and will enable us to deliver truly world class support for our customers.  Rolls-Royce continuously invests in technology and infrastructure to expand the scale and efficiency of our operations to enhance the services we deliver to our growing customer base.”

When fully operational, the new facility will employ up to 80 people, with 40 transferring from the existing Rolls-Royce Heathrow facility, which it will replace. They will service cutting edge Trent aero engines providing round-the-clock support to customers.

The facility will include two new buildings, including a state of the art engine workshop, which will total nearly 95,000 square feet.   This is four times larger than the existing facility, enabling teams to work on up to 13 aero engines at any one time, double what was previously possible.  

A Rolls-Royce powered aircraft takes off or lands every 2.5 seconds. Over 90% of Trent engine orders have included TotalCare® services support, with a programme of engine support aligned to each customer’s operation.

The new service centre is expected to commence operations in early 2013.

  1. Rolls-Royce is a world-leading provider of power systems and services for use on land, at sea and in the air, and has established a strong position in global markets - civil aerospace, defence aerospace, marine and energy.
  2. As a result of this strategy, Rolls-Royce has a broad customer base comprising more than 500 airlines, 4,000 corporate and utility aircraft and helicopter operators, 160 armed forces, more than 4,000 marine customers, including 70 navies, and energy customers in more than 80 countries.
  3. Annual underlying revenues were £11.3 billion in 2011, of which more than half came from the provision of services. The firm and announced order book stood at £62.2 billion at 31 December 2011, providing visibility of future levels of activity.
  4. Rolls-Royce employs over 40,000 skilled people in offices, manufacturing and service facilities in over 50 countries. Over 11,000 of these employees are engineers.
  5. In 2011, Rolls-Royce invested £908 million on research and development, two thirds of which had the objective of further improving the environmental performance of its products, in particular reducing emissions.
  6. Rolls-Royce supports a global network of 28 University Technology Centres, which connect the company’s engineers with the forefront of scientific research.
  7. The Group has a strong commitment to apprentice and graduate recruitment and to further developing employee skills.

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