Rolls-Royce strengthens global marine support network with two new facilities in North America
Wednesday, 18 March 2009
Rolls-Royce has enhanced its global customer support capability, with the opening of two new marine service centers in Galveston, Texas and Seattle, Washington.
The global marine services network is dedicated to helping customers maximise the operational capability of their vessels and manage their costs most effectively. Headquartered in Singapore, the network now includes facilities in 32 countries and employs more than 1,000 support staff, engineers and technicians around the world.
Encompassing 40,000 square feet, the new Rolls-Royce Commercial Marine service center at Galveston will provide state-of-the-art repair and overhaul expertise in support of the company’s entire portfolio of marine products to customers throughout the Gulf of Mexico region.
The decision to invest in the new Seattle service center was in response to increased customer demand and to be nearer the city’s many marine customers. It is nearly four times larger than the previous Rolls-Royce facility it replaces and is located at Todd Shipyard, one of the largest shipyards on the west coast and a hub for cruise ships, container vessels and factory trawlers.
Local government and business leaders joined Rolls-Royce President of Marine John Paterson, as well as other senior executives from Rolls-Royce, at ceremonies to open both facilities.
John Paterson said: “Our investment in Galveston and Seattle is part of a broader strategy to increase value for our customers and better meet increasing demand in the offshore, merchant and naval markets in the US and around the world.”
In 2007, Rolls-Royce opened a facility at Miramar, Florida for the cruise and yacht industry, and later this year will begin operations in Rio de Janeiro, Brazil, serving customers in the South American market. In addition, the Group opened a new operation in Mumbai, India in 2008 and has recently expanded facilities in Singapore, Rotterdam, Holland, and Ulsteinvik, Norway.
- Rolls-Royce, a world-leading provider of power systems and services for use on land, at sea and in the air, has established strong positions in its four global markets - civil aerospace, defence aerospace, marine and energy.
- The Marine business of Rolls-Royce employs 8,000 people in 34 countries with the main manufacturing centres being in the UK, the Nordic countries, the United States and increasingly Asia.
- Rolls-Royce is a world leader in marine solutions, providing products, service and expertise to more than 30,000 vessels in the offshore, merchant, naval surface and submarine markets. It designs ships and its product range includes propulsion systems featuring diesel engines and gas turbines, propellers, thrusters and water jets. Rolls-Royce also provides manoeuvring and stabilising systems and deck machinery. Around 30 per cent of Marine turnover is derived from service support activity, with a global network of sales and service offices in 34 countries. Rolls-Royce equipment is in service with more than 70 navies.
- The Rolls-Royce Group has a broad customer base including more than 600 airlines, 4,000 corporate and utility aircraft and helicopter operators, 160 armed forces, more than 2,000 marine customers, including 70 navies, and energy customers in nearly 120 countries. With facilities in 50 countries, Rolls-Royce employs 39,000 people worldwide and has businesses headquartered in the UK, US, Canada, Germany, Scandinavia, Singapore and China. This global presence allows the Group to access long-term international growth opportunities.
- Rolls-Royce continues to invest in core technologies, products, people and capabilities with the objective of broadening and strengthening the product portfolio, improving efficiency and enhancing the environmental performance of its products.
- In 2008, Rolls-Royce invested over £800 million on research and development, two thirds of which had the objective of further improving the environmental aspects of its products. The primary technology investment area is aimed at reducing noise and emissions.