Rolls-Royce expands global customer training with new North American facility

Wednesday, 11 March 2009

Rolls-Royce today opened a new Rolls-Royce Regional Customer Training Center (RCTC) in Indianapolis, Indiana, USA, the second customer training facility it has opened in the last twelve months. Providing services to civil and defense aerospace, energy and marine customers from all over the world, the new facility is part of the Group’s global strategy to provide world-class customer training.

In a ceremony held to officially open the new Indianapolis facility, Axel Arendt, Rolls-Royce President of the Defence Aerospace business, commented: “The Rolls-Royce RCTC we are opening today has been purpose-built, more than doubling the region’s training capacity in response to a range of current and future customer requirements.

“Indianapolis is an ideal location for this RCTC, easily accessible by many of our key customers and close to both the airport and downtown area. It is the fifth Rolls-Royce facility to open in Indianapolis, where more than 4000 employees live and work. The decision to locate this facility in Indianapolis underscores the Group’s commitment to expanding its global footprint while actively supporting the communities where it already has a presence.”

With 42,000 square feet of building, laboratory and classroom space, the Rolls-Royce RCTC in Indianapolis offers a wide range of courses for the core Rolls-Royce products from all segments of the Group’s business. Annually, more than 1200 students from around the world are taught in Indianapolis by highly skilled training staff and supervisors.

Globally, Rolls-Royce has RCTCs in Europe and Asia as well as North America, with plans to open additional facilities in Asia and the Middle East. All Rolls-Royce RCTCs support the company’s commitment to delivering integrated learning programs which range from computer based teaching, to simulation programs, to hands-on disassembly and rebuild of engines and other products. These courses teach a variety of skill sets aimed at improving customers’ performance and satisfaction while operating and maintaining Rolls-Royce equipment. In 2008, Rolls-Royce delivered over 10,000 days of customer training worldwide.

  1. Rolls-Royce employs more than 4000 people in Indianapolis involved in the design, development, production and support of power systems for the civil aerospace, defense aerospace, energy and marine sectors. In 2008, Rolls-Royce contributed more than $1 billion to the Indiana economy through payroll, benefits and supplier spend.
  2. Rolls-Royce, a world-leading provider of power systems and services for use on land, at sea and in the air, has established strong positions in its four global markets - civil aerospace, defense aerospace, marine and energy.
  3. The company has a broad customer base including more than 600 airlines, 4,000 corporate and utility aircraft and helicopter operators, 160 armed forces, more than 2,000 marine customers, including 70 navies, and energy customers in nearly 120 countries. With facilities in 50 countries, Rolls-Royce employs 39,000 people worldwide and has businesses headquartered in the UK, US, Canada, Germany, Scandinavia and China. This global presence allows the Group to access long-term international growth opportunities with its technology, presence, partnerships and people.
  4. Rolls-Royce continues to invest in core technologies, products, people and capabilities with the objective of broadening and strengthening the product portfolio, improving efficiency and enhancing the environmental performance of its products.
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