Technical support

As support is normally required locally, it is through the Rolls-Royce regional office that customers have access to global problem solving skills.

Field service

Rolls-Royce sets safety and operational reliability as its highest priorities. Skilled engineers are available to carry out repairs anywhere in the world at short notice. Design authority experts at the factory are on hand to help solve more difficult problems and back-up field staff.

Technical documentation

This service is aimed at helping customers with the administration and management of technical documentation and is more applicable to the naval sector. Using configuration management systems. Rolls-Royce can provide operating histories, parts life usage, modifications and configuration control.

Regular inspections

For equipment to remain in peak condition through life its condition must be understood and recorded. Rolls-Royce provide tailored inspection programmes that present performance trends, operating margins and alerts - a vital part of any preventative or condition-based maintenance regime.

Maintenance planning

By using a range of integrated support tools and a comprehensive understanding of vessel operation and condition, Rolls-Royce is able to develop maintenance management plans and repair and overhaul schedules to shorten docking times and improve equipment reliability.