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Single-entity support agreements

Single entity support agreement

Multiple product types and systems supported through a single contract

Many vessels have more than one item of Rolls-Royce equipment installed. By working closely with customers we can develop contracts for individual vessels or fleets which offer the following benefits:

  • Enable safe and reliable operation.

  • Provide a single point of contact for clear ownership

  • One contact for simplified administration

  • Saving through systems or platform level maintenance planning.

  • Cost effective availability through budget management and prioritisation.

In our support of UK Royal Fleet Auxiliary ships, which use a wide range of Rolls-Royce equipment we developed a price matrix for spares, services supply and training, with additional discounts based on volume.

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As contracts are normally based on a five-year cycle Rolls-Royce can effectively plan work and make informed investment decisions about service-exchange components for the engine pool, for example.

We appreciate each of our customers has a unique support requirement and we are therefore committed to working closely with them to develop the arrangements that are most suitable and cost effective. Contact our service team to find out if this way of working could help improve your vessel availability and reduce costs.

Partnerships are key to reducing support costs

 

 

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