I have a magazine subscription. Does it include access to a digital subscription?
Yes. Access to a digital edition is included as part of your current magazine subscription. You can download the app from the Apple App Store or iTunes or from the Google Play Store.
Is the digital subscription free?
Yes. You will not be asked for any payment or card details.
I don’t have a tablet device. Can I still view the digital publication?
Currently, in-depth is available in print, as a PDF digital download , and as a digital magazine for iPads and tablet devices. Viewing support for web-browsers is in the pipeline for 2014.
Can I access past issues of the magazine?
You can access past issues as long as your subscription is active and the issues are still available on the iTunes Newststand and Google Play stores.
I am having general problems with my app.
Please visit our App Support section for detailed support
What size is the app download package?
The free app package is 10mb. Once downloaded, users may choose to download an issue of in-depth which will be around 190mb. Subscribers may remove or delete issue of the magazine with the option of re-instating any previously downloaded issue at any time.
Do I need a broadband wifi connection to download the digital magazine?
Yes, a broadband wifi connection is required to deliver the free app and digital content to your tablet device.
Do I need a wifi connection to read my digital edition?
Once your free magazine has downloaded, you can access it with or without an internet connection.
I have a tablet device running an older version of the operating system; can I still access the digital edition?
The free digital in-depth magazine is optimised for IoS7 and Android version 4. Users are recommended to use the most up-to-date version of their Operating System to enjoy the best viewing experience.
Why can't I download the digital magazine to my smart phone?
Due to the screen-size limitations of smaller devices, the free digital magazine is currently optimised for tablet viewing only.
We want to hear what you think of in-depth digital magazine (even if you're having problems with it!).
Please get in touch with your comments or questions at:
Tel: +44 (0)141 561 0300
If your query is of a technical nature, please include information such details of the device you are using, and briefly describe the nature of the problem. One of our support team will respond in due course.
To submit articles for inclusion or to provide specific editorial feedback please contact:
Andrew Rice, editor
VP Marketing - Marine
The Inceni Centre, Warwick Technology Park
Warwick, CV34 6DA
Tel: +44 7968 085402
To provide general feedback please see our App Support section