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Rolls-Royce strengthens global marine support network with new facility in Genoa, Italy

Monday, 30 November 2009

Rolls-Royce, the global power systems company, has enhanced its global customer support capability with the opening of a new marine service centre in Genoa, Italy.

The global marine services network is dedicated to helping customers maximise the operational capability of their vessels and manage their costs most effectively. Headquartered in Singapore, the network now includes facilities in 32 countries and employs more than 1,000 support staff, engineers and technicians around the world.

The 4,000 square metre marine service centre in Genoa consolidates two offices and provides state-of-the-art repair and overhaul expertise in support of the company’s entire portfolio of marine products to customers throughout the Mediterranean region.

The decision to invest in the new Genoa service centre was driven by increased customer demand and the importance of being nearer to the marine and energy customers in the region.

Stefano Lavezzaro, Rolls-Royce Service Centre Manager, South Europe, said: “Our investment in Genoa is part of a broader strategy to increase value for our customers and better meet increasing demand in the merchant, yachting, offshore and naval markets.”

“The development of this new Rolls-Royce Marine Service Centre further strengthens the position of Genoa as an important regional hub for Italy and the entire Mediterranean region.”

In 2009, Rolls-Royce has opened six new service centre facilities, in North America, South America, Europe and the Middle East.

Rolls-Royce, a world-leading provider of power systems and services for use on land, at sea and in the air, has established strong positions in its four global markets - civil aerospace, defence aerospace, marine and energy.
Rolls-Royce has a broad customer base including more than 600 airlines, 4,000 corporate and utility aircraft and helicopter operators, 160 armed forces, more than 2,000 marine customers, including 70 navies, and energy customers in nearly 120 countries.
In 2008, Rolls-Royce and its partners invested £885 million on research and development, two-thirds of which had the objective of further improving the environmental aspects of its products, in particular the reduction of emissions.
Rolls-Royce is a world leader in marine solutions, providing products, service and expertise to around 30,000 vessels in the offshore, merchant, naval surface and submarine markets. Its core product range includes ship and systems design, diesel engines, gas turbines, propellers, thrusters, water jets, manoeuvring and stabilising systems, and deck machinery.
The Rolls-Royce Marine Service Centre in Genoa will support merchant marine, off-shore and ferry operators in addition to shipyards, medium and large yacht builders and users and government sector clients. Countries that are expected to benefit from the centre’s strategic location include Croatia, Greece, Malta, Monaco, Spain and Turkey.
A team of more than 50 engineering, technical and support staff in the Rolls-Royce Marine Service Centre in Genoa are providing front line assistance and back office logistics support to both Marine and Energy clients. Combining the marine and energy applications into one centre provides for strong synergies and optimal services for clients in both sectors.
There are more than 130 Rolls-Royce engines generating distributed energy and heat in more than 30 power stations in Italy. Since 2004 Rolls-Royce has been collaborating with Genoa University, financing fuel cell research at the University Technology Research Centre (UTC).
Rolls-Royce has offices in Rome and Genoa. It is also present in the province of Avellino with EMA – Europea Microfusioni Aerospaziali – a joint venture between Rolls-Royce (51%) and Finmeccanica (49%). Activities are coordinated by the Rome office of Rolls-Royce International while the Genoa site hosts the Rolls-Royce Marine Service Centre and the industrial energy division.

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